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omono faq

FREQUENTLY ASKED QUESTIONS

1. Why do I need OMONO?

When you are younger, it’s easy to get away with a skincare routine that is less than perfect. But as you advance in life, there is no room for compromise. After all, we produce 1-1.5% less skin collagen each year starting from our 20s, leading to duller and wrinkled skin which only accelerates with time. Prevention is the key, but it is never too late to start now.

OMONO is uniquely designed to help support overall skin health with just 1 drink per day. Made in Japan by leading skincare experts, it helps provide an important source of nutrients and antioxidants ideal for skin health. As a result, it takes the usual stress of skincare off your shoulders and replenishes from within for a more healthy, glowing complexion. Even better? If you don’t absolutely love OMONO within 60 days, we will give you a full, hassle-free refund… even if you’ve finished everything!

2. What are the results I can expect to see from taking OMONO?

After using OMONO for a period of 60 days, our users often observed results such as*:

– An improvement in elasticity and texture,

– An increase in skin hydration,

– A noticeable reduction in fine lines, wrinkles, and age spots,

– A reduction in dark circles and bags under eyes,

– Smoother and stronger hair and nails.

*Based on an independent study conducted in July 2020 among 962 users who used OMONO for 60 days.

3. How do I use OMONO and how frequently should I use it?

OMONO blends effortlessly into your everyday routine and is made to be as stress and fuss-free as possible.

To use OMONO, simply:

1. Open and add a sachet of OMONO into any drink of yours, once per day – be it coffee, fresh milk, a smoothie, or even water!

2. Give your drink a gentle, circular stir – our vanilla-flavoured solution dissolves smoothly without fuss.

3. Your drink is now ready to consume, and there’s absolutely no cleanup!

Chin up, stay classy, and discover a taste of beauty. Your skincare journey starts with an everyday sip.

4. How long does my OMONO order last me?

Each box of OMONO contains 30 individual sachets, which will last you through 30 days.

5. What are the major ingredients in OMONO and how will they benefit my skin?

We designed OMONO to contain a very specific mix of ingredients, such as important antioxidants and multiple vitamins to help support complete skin health. As a rule of thumb, our ingredients are always sourced under strict supervisions and production standards in Japan.

Astaxanthin (70 ug): Considered nature’s most powerful antioxidant, this priced ingredient contributes to your overall skin health by helping to promote smoothness and hydration. What’s more? It gives a much-needed protection by helping to lessen the effects of harmful UV, and has been shown to help smooth various signs of aging such as the appearance of wrinkles and fine lines. Truly one of our proudest.

Collagen (5000 mg): This ingredient is widely used to help support overall skin health. Our product’s collagen is extracted from the skin and scale of finely-selected marine fish from natural sources. It plays a key role in promoting your skin’s elasticity and helps reduce dryness. Additionally, collagen may also help promote the production of other natural proteins that are related to a healthy skin structure, including elastin and fibrillin.

Hylauronic Acid (60 mg): Hyaluronic acid is a naturally-occurring sugar found in your skin. Best known for its ability to retain a thousand times its weight in water, it helps promote hydrated and plump skin. The nutrient, categorised as a humectant, has been found to draw water from its surroundings, in turn helping to enhance the skin’s hydration levels in order to prevent a dry and dehydrated complexion. You can think of it as a big drink of water.

Biotin (45 ug): Derived from the Ancient Greek word “biotos” meaning “life”, the essential nutrient is associated with the production of fatty acids that helps nourish your skin for a healthier and supple complexion. Also known as vitamin B7 or vitamin H, it assists in skin metabolism and has further been shown to help the growth of stronger hair and nails. In fact, some experts prefer to call it the “beauty vitamin”.

Elastin (15 mg): The second most abundant protein in the body after collagen, Elastin is present (along with collagen) in the dermis layer of the skin to help promote fullness and plumpness. The protein, otherwise known for its molecular flexibility, helps give shape and structure to the skin associated with elasticity, allowing it to stretch and contract. With time, its level decreases, causing wrinkles and sagging skin. So we’ve made sure to include it in OMONO.

Vitamin C (100 mg): This powerhouse ingredient is a well-known antioxidant with all-round benefits. It protects your skin from environmental stressors such as damaging free radicals, and helps inhibit melanin production to support an even skin tone and improves fine lines and wrinkles. Vitamin C is present in the outermost layers of the skin (epidemics and dermis), which makes it a natural component of a healthy complexion.

OMONO does not contain any added sugar, preservatives, artificial colourings or flavours.

6. How soon can I see real, visible results on my skin?

The majority of our customers notice results starting from the 2-week mark, with more skin benefits accumulating as they continue with OMONO.

Of course, individual results may vary and will also depend on factors such as your skin type, lifestyle, diet, etc. Some users have reported to experience more positive results at a faster rate than others.

7. Who should use OMONO?

Simply put, OMONO is for anyone who would like to maintain the overall health of their skin with time. We are happy to say that OMONO works with a diverse age range, and our customers who are in their 30s to 60s report seeing good results with our product.

The reason behind is simple. Once we step into our late-20s, our skin gradually loses its elasticity, firmness, and overall glow at around 1.5-2% per year. This is due to various factors such as the loss of vital nutrients, sun damage, to name a few, and is commonly known as the skin aging process. The result is a decline in its quality, including the gradual appearance of wrinkles and fine lines, a dry and blemished texture, and loss of elasticity.

And OMONO is made with a clear goal in mind: to get you covered as best as we could. Our product contains a unique blend of essential ingredients to help promote a smoother and hydrated complexion from within and has been shown to help improve various signs of aging.

8. Should I be using OMONO if I am still young and have yet to experience any skin problems?

It really is a personal choice. Using OMONO daily has been shown to help systematically maintain skin health, while giving you a head start in improving various signs of aging.

9. How does OMONO taste like?

OMONO comes in one delightful vanilla flavour which our users absolutely love. Our advanced hydrolysis technology removes 100% of the ‘fishy’ taste that is found in many other ingestible products in the market today.

10. Can you tell me about your 60-Day Money-Back Guarantee?

At OMONO, we stand firmly behind our customers. And this is why our guarantee is simple. If you are not 100% satisfied with our product within 60 days after receiving it, we will refund you in full*. In other words, we are confident you will see healthier skin – or your money back.

*Minus initial shipping and handling charges

11. How do I request for a money-back if I am not entirely satisfied with OMONO?

In the event that you are not completely satisfied with OMONO, please send us an email at orders@omonocare.com along with your name, order details, and optionally, a brief reason as to why you are not satisfied with our product. We shall respond within 1 business day and proceed with your refund request.

12. How long has OMONO been on the market?

OMONO was first launched in Japan in 2016 and made available online mid-2020. We have since been serving a rapidly-growing base of loyal customers who appreciates the importance of skincare from within.

13. Are there any best time(s) of the day to use OMONO?

Great question! And the answer is: it depends entirely on you! OMONO works when used anytime during the day. In fact, some of our customers love it first thing in the morning, while others prefer it before bedtime. It all comes down to your personal choice and what suits your routine!

14. Does OMONO also work on other areas of the skin other than my face?

The answer is a definite yes. Our skin is interconnected by a network of nutrient-delivering vessels running throughout the body. Nutrients in OMONO can thus reach other areas of your skin to help maintain its overall health.

15. How many calories does OMONO contain?

Each sachet of OMONO (7 g) contains only 31.5 calories, and absolutely no carbohydrates. Keep in mind OMONO does not contain any added sugar, preservatives, artificial colourings or flavours as well.

16. Can I take OMONO more than once per day?

OMONO is formulated by leading Japanese beauty experts and nutritionists who have a keen understanding of what it takes to help keep our skin in optimal condition. We always recommend our customers to use OMONO once per day – mixed with any of their favorite drinks for best results.

17. Why is OMONO in a powdered sachets?

OMONO is an effortless beauty solution that you can use anytime, dissolving instantly with a few gentle stirs into any drink of yours since our blend of ingredients are already in nano-sized forms. Dermatologists and researchers alike have found that the benefits of consuming ingredients from within, as opposed to applying them to the skin, include faster absorption, longer-lasting results, and an increase in your body’s natural ability to produce its own enzymes for healthier skin. And as an extra perk, our formula is packaged in individual sachets, making it convenient for you to use, store, and carry around!

18. How should I store OMONO?

We recommend storing OMONO in a slightly cool environment and avoid placing the product in the illumination of direct sunlight.

19. How safe is OMONO?

OMONO was developed by leading Japanese researchers to meet the highest standards of safety and efficacy. Our product is manufactured in a pharmaceutical-graded facility in Japan in strict accordance with the latest industrial standards, which govern areas ranging from our composition, ingredient gradings, to final product quality. They include the GMP (Good Manufacturing Practices), the JAS (Japanese Agricultural Standard) maintained by the Japanese government, and the globally authoritative HACCP (Hazard Analysis & Critical Control Points).

20. Can I use OMONO if I am currently on medication(s)?

It is unlikely that OMONO will adversely interact with any medication. However, we recommend that anyone suffering from an ongoing illness or those who are under regular medical supervision consult with their doctor before taking OMONO*.

21. Should I still use my skin creams after I have started using OMONO?

While creams work on the surface of your skin, OMONO works from within to help maintain and improve its health and condition.

Using your regular skin creams will not affect your results from OMONO. In fact, we recommend that our customers use a broad spectrum facial sunscreen to shield the skin from the sun’s intense UVA and UVB rays during the day. We strongly advise against smoking and consuming too much sugar, both of which are involved in the decline in quality of our skin.

22. Can I take other types of supplements or vitamins while using OMONO?

It is very unlikely that OMONO will adversely interact with any of your supplements or vitamins. This being said, we’d always recommend our customers to seek professional medical advice prior to consuming the product should they have any concerns.

23. I am a vegetarian. Is OMONO suitable for me?

OMONO is suitable for vegetarians who consume fish (a pescatarian), but not for strict vegans.

24. Does OMONO contain gluten, bovine or porcine products, genetically-modified organisms, growth hormones, added sugar, artificial flavors or colors?

OMONO is free from all of the above ingredients and additives.

25. Will I experience any side effects from taking OMONO?

It is unlikely that you will experience any side effects from OMONO*. If you have any concerns, including possible allergies, we would recommend that you consult your doctor before using the product.

26. Where can I buy OMONO?

OMONO is now available online on our website and we deliver to most countries in the world!

27. How do I get free shipping?

If you purchase two boxes of OMONO (60-day course) or above, you will automatically be eligible for our free shipping!

28. How long does it take to receive my order?

Your order will be processed and dispatched to your designated address within 24-48 hours of purchase. Any orders placed on weekends or on holidays will be shipped the next available business day (Monday through Saturday, excluding major holidays). The typical delivery time ranges from 3-12 business days depending on your location.

Due to COVID-19, shipping may take longer than the usual timeframe. Factors such as the availability of flights to your country / city, how your local mail carrier operates, or existing practices of your country’s customs may also affect delivery times.

29. How do I track the status of my order?

You will receive through email, a tracking number to trace the shipment status of your order after it has been dispatched. So, do keep an eye out for it! And rest assured that we’ll always be here should you have any queries.

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